19Nov
Couple With Service Dog Says Uber Drivers Denied Them A Ride
On Nov. 8, Chelsea resident Sarah Wiles waited outside the Market Basket there for an Uber ride, along with her boyfriend, Ben Chase, and her guide dog, Atlas.
ut what is usually a routine task ended with the couple going through four different drivers, two of whom declined to give the trio a ride due to Atlas.
And it isn’t the first time Wiles, who is blind, said that she’s struggled to get a ride from a ride service company due to having service dog.
“It’s happened at least a dozen times over the past two years,” Wiles said, noting that if a driver cancels her ride, it’s usually when she either texts or calls them to let them know she has Atlas with her. “It’s pretty common.”
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